Change Parameters | Account Details | ||
Project/Incident/Activity/Support Request | Sample LeadSquared Tenant | ||
Change Description in detail | The customer wants to send bulk emails on the list and when they are selecting from “Lead Owner” they are getting the error because emails from the system have been blocked, so please enable emails from System so that customer can send bulk emails on the list from Lead Owner. | ||
Requestor | <Support Agent/Business Analyst/SPOC> | ||
Requestor BU Head | <Relevant BU Head(VPs or Directors)> | ||
Approver |
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Customer OrgCode (if done for any Customer) | 12345 | ||
Why is change required? | The customer wants to send bulk emails on the list and when they are selecting from “Lead Owner” they are getting the error because emails from the system have been blocked, so please enable emails from System so that customer can send bulk emails on the list from Lead Owner. | ||
Intended Outcome (achievements and benefits) | Intended outcome is to send bulk emails on list from lead owner. | ||
Priority (High, Medium, Low) | <As relevant> | ||
Change Date | <Date of request> | ||
Duration (in Hrs) | NA | ||
Deadline | NA | ||
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Change Impact, Testing, Monitoring and Rollback Details | |||
Impact Analysis | NA | ||
Scope/Area Affected | Emails, Automations | ||
Impact of change not done before deadline? | NA | ||
Downtime (in Hrs) | NA | ||
Is there Failover / Rollback Plan? (Yes/No) | NA | ||
Rollback Plan | NA | ||
Impact Reviewed By | NA | ||
QA Owner | NA < | ||
