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Third-party connector POC / Contact details

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Email campaign ~

Nurture your leads by sending one to one, list, email campaign and automated email.

Issues: When any issues related to Email feature, example

·       Email landing in SPAM.

·       Error while sending email

·       Setting up DKIM & SPF records.

·       Integrating Email service with leadsquared write to emailexperts@leadsquared.com, prioritysupport@sendgrid.com; helpdesk@pepipost.com

Whats app

The WhatsApp Messaging Connector enables you to integrate your WhatsApp business account with LeadSquared. Once integrated, you’ll be able to send whats app messages.

Issues /queries related to whats app message

·       What’s app services supported

·       Gupshup, Infobip, Kalyera, Whats app client.

Issues related to whats app:

·       Whats app message delivery –

·       Whats app credentials /activation

·       Updating whats app delivery status in LS write to

·       Whats app template approval

·       Sending media type message

Write to whatsappapi@gupshup.io support@kaleyra.com support@infobip.com

Zapier

Zapier allows you to create the ‘Zaps’. Zaps are workflows that connect your apps, so they can work together. To use Zaps, you’ll first have to connect your LeadSquared account to Zapier. Zaps start with a trigger – an event in one of your apps that kicks off this workflow. To know more about Zaps and how they work, please refer to How Zapier Works and What are Zaps.

Issues related to Zapier write premier@zapier.com or support@zapier.com

Telephony connector:

The Universal Telephony Connector (UTC) enables you to integrate your cloud telephony service provider(s) with LeadSquared.

Issue related to placing outbound call, phone call activities not tracked in LS, phone call api error write to

·       knowlarity enterprise solutions solutions@knowlarity.com,

·       Ameyo-cloud-calling Ameyo-cloud-calling@leadsquared.com,

·       Ozonetel support@cloudagent.in,

·       Kaleyra Support support+1@kaleyra.com

·       Exotel Support hello@exotel.in

Zoom meeting

From your LeadSquared account, you can directly make Zoom calls to your leads, using the LeadSquared Zoom Connector.

Any issues related to zoom meeting app one has to write zoom account owner email id shared by zoom or drop a ticket to support@zoomus.zendesk.com.

·       Connecting zoom call

·       Posting zoom activity back to LS

·       Error while scheduling zoom meeting


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