Issue Raised:
Leads not containing the right Cohort.
Alternative/Associated Queries:
1) Leads in LSQ and Students in GEGI have different Cohort identifiers.
2) Registration Link is not being sent.
3) Lead is not updating in the as per GEGI data.
Things to look at during trouble-shooting:
We have implemented a Mavis DB for this lead field(“Program Cohort”) assignment. To access the same:
This is the stored format as per the DB:
Now, this is an independent functioning setup in LeadSquared where the assignment happens on our end without GEGI Integration. Here are the LAPPs responsible for this:
1)
2)
Collateral Issues:
If this assignment is not completed, the Registration link will not be generated and the lead will not receive the Fee Payment link either.
Solution:
The answer to the issue raised is simple, we have an independent assignment and we only hold the most appropriate Cohort whereas GEGI holds up to 4 or 5 Cohorts as prospective groups. So if a Lead doesn’t show up in our system, it simply means that the student is no longer interested in pursuing that particular group.
