Description of the request raised by client:- Client requested that they need the specific error to be shown in Lead page instead of “Error in initiating the call” while making cick to call.
Action to be taken:- Raise a dev ticket and request to enable “display click2call error setting” . Post enabling the setting the specific error will be posted based on the response that we receive inthe C2C log response from the provider end.
Please note:- After enabling the setting it will take 24 hours to reflect in their accounts.
