If user reports an issue saying they are unable to see the lead even though lead’s address is saved and the same is present in specified address range then please follow the below steps
1)Call the below API to check whether latitude and longitude is saved for the lead
a) Enter the following URL in the browser:
where
AccessKey and SecretKey can be copied from Settings>>Api and webhooks
Lead Id can be fetched from lead details page url of the lead
b) Verify whether latitude and longitude field values are available or null
If values are null then user has to update the address of the lead again using ‘Update lead location’ option available in ‘vcard’ or ‘More options’
