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Sending additional reminder email before 5 min

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Subject: Sending additional reminder email before 5 min


Question: How do I send additional reminder email i.e. before 5 min of actual task date and time.


Solution:

This is can be achieved using the Rules and Notification feature of LeadSquared!


Step 1: Please create Rule in the system with the trigger on ‘Task Reminder’.

Please refer the screenshot for your reference.


Step 2: Now at step 3, Please choose the action as ‘Send email’.

Please refer the screenshot for your reference.


Step 3: Now to send additional task reminder email before 5 min of the task, Please give the execution delay as 10 Min(If task reminder time is selected as ’15 Min’)

Note: If the task reminder is selected as 30 Min then execution delay should be 25 min.

Please refer the screenshot for your reference.


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