Hello,
Thank you for reaching LeadSquared Support Team.
Upon checking the account for the raised query, kindly do check and confirm us the below asks:
1. Check the timezone set at the account level.
2. Get the payload and check their ‘‘START TIME’.
Note – The start time pushed in the call log is considered to be in UTC time.
Here we should ask the telephony provider to push the time stamp in UTC format.
Regards,
LeadSquared Support.
