Table of Contents
Context of the Issue
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I received a ticket in which the client reported an issue: they were receiving reports via email when the account import was successful, but they were not receiving reports when the account import failed. The client was not willing to share the CSV file due to the sensitive data it contained.
RCA
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A dev ticket was raised to investigate the issue and the dev team concluded that the account import failure was occurring due to duplicate columns in the client’s CSV file that they were importing.
