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Issue with the Mail Delivery count in the Campaign triggered.

< 1 min read

Issue: The user triggered the email campaign “2024 MOBGS Campaign_Email 1_Submit Your FAFSA” on “21st Feb 2024 at 4PM CST time” in this email campaign they have selected two lists one list named “Feb 20 MOBGS for Adam” contains the 763 leads and we can see there is no lead has been added to the suppression list also in the campaign report we can see the mails has been initiated to sent for all 763 Leads.

 But in the Summary report, The data for the same list is showing for only 5 leads.

As per the above summer report, The mail has been sent successfully for all the 6227 leads, but the target list shows a total of 6205.

Observation: The Feb 20 MOBGS for admin has 763 leads, apart from 5 leads in the list all other leads were also part of the second list which is the Feb 20 All Student List so the report shows that way for unique emails sent.

No Issue this is the behaviour.
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