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Unable to Preview Forms containing Ticket Fields
Unable to Preview Forms containing Ticket Fields
< 1 min read
Problem Statement:
Unable to Preview Forms containing Ticket Fields
RCA:
This is the expected behavior. Previewing or testing forms that contain ticket fields is restricted, hence such forms cannot be previewed or tested.
Forms are not visible when accessed through the Admin account, whereas the same forms are accessible when logged in through the SA
Unable to publish the form – “Custom entity not chosen or form does not contain any custom entity fields.”
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