View Categories

Virtual number starts with %2b91 instead of +91 while placing outbound call.

< 1 min read

Description: Error in displaying Virtual number while placing an outbound call from a sales user account. It is showing %2b91 instead of +91.



Cause: Team mapping is done in Provider instance but click2call is not enabled.

Resolution: In UTC connector Team Assignment –>Disable the check box all teams and select individual teams to resolve the issue.


Scroll to Top