- 4.Why am I unable to fetch data from clone DB?
Answer: All the timestamp fields are in the UTC timezone. If they apply date ranges directly, it might lead to inaccurate data. Convert the timestamp to the respective time zone and then apply the filter. - Why are the Opportunities getting tagged as Open after marking it as closed – Won?
Answer: Kindly check the API logs
The issue was analyzed and found that the status is being updated via “v2/OpportunityManagement.svc/Update” API call and as per logs with IP (52.172.220.92). Why my lead capture API is not updating the lead details?
Answer – Kindly note while calling your V2 lead capture API, please remove the string parameter “DoNotUpdate” from the endpoint.
Please call this —> http://api-in21.leadsquared.com:80/v2/LeadManagement.svc/Lead.Capture?accesskey=u%24rd1ee5420d38698d2bcbba763efc36146&secretkey=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
4. Why didn’t the webhook get triggered on updating the lead fields via Lead update API?
Answer: If you have configured automation, webhooks, or rules & notifications based on lead Updates, they won’t trigger by default if a lead is updated via this API. If you want them to trigger, pass an additional parameter “postUpdatedLead=true” in the API URL as shown here –
