Use case:
When we change the existing Email templates, the automation does not reflect the changes.
For example: If I am using a set of 20 emails in my nurturing automation and if I have to make changes in the content. I first have to make changes in the email templates and again recall these templates in the automation.
Pain point: This significantly lengthens customer’s effort and any changes to the email template should also be incorporated into the automation.
Explanation: This is an expected behavior of the system because once the Automation is published there should be no indirect changes that can impact the live automation. Therefore, after updating the email template, the email template has to be selected in the Live automation and re-published for changes to reflect.
Next step: This feature request has been discussed with product team and if any customer is requesting for this feature then please add the use-case & customer details on this ticket: #823057
Based on the number of requests we receive, product team will decide to pick-up this feature.
