We have currently made some modifications in the ‘Get a lead by Phone’ API owing to several requests from our customers to help retrieve leads during inbound calls due to integrations with telephony connectors.
The ‘Get a lead by phone’ API will now retrieve leads based on ‘Phone’ and ‘Mobile’ fields both.
If a customer requires leads to be retrieved based on only ‘Phone’ lead field, there is an alternate API available which will suit their purpose.
Suggest them to use the ‘Search leads by criteria’ API instead.
This API will return leads based on any criteria that we set.
Here is the link to the help article on the ‘Search leads by criteria’ API: http://apidocs.leadsquared.com/search-by-lead-criteria/
Here is a sample code- Parameter
“LookupName”: “Phone”,
“LookupValue”: “9874654321”,
“SqlOperator”: “=”
