Issue: When the client reports that the duplicate detection rule is not working as per the rule configured.
Response:
Hi,
Thank you for contacting Leadsquared Support!
Kindly verify if the opportunity duplicate detection rule is enabled for the respective opportunity type by navigating to Settings >> Opportunity >> Duplicate Detection. A green button appears against the rule on enabling it.
Kindly refer to the following screenshot that depicts the same.
Regards,
Leadsquared Support.
