Issue: The lead prioritization appears to be correctly set up in the account; however, the scoring is not getting triggered as expected.
Explanation:
We see that all the attributes were set to be mandatory.
When we set an attribute as mandatory, if one attribute does not contain data to be matched, then the lead quality score won’t get updated.
PFB-
Solution:
Make the attribute mandatory, which is necessary to calculate the Score.
If any mandatory field doesn’t contain data, then it will not calculate.
If any mandatory field doesn’t contain data, then it will not calculate.
