My TAM Accounts

                                                                                                                                                My TAM Accounts:

• SILeadership:
  POC: Shefali
  Basic automation and account related queries

• Kosmoderma:
  
  Basic email campaign related issues.
  
  
• ProSchoolOnline:
  
  POC: Sandeep
  Automation issues and app related issues
  
  
• FECredit:
  
  The first Vietnamese cx.
  Success: Pratyush
  They are not yet live or onboarded but are a huge cx.
  You will get tickets in Vietnamese basically regarding login.
  You might get automation tickets slowly starting now.
  
  
• UPES:
  
  Succss: Ankit
  POC: Vijay
  They only report platform slowness issues at which point you have to tell them to pause their progressive dialing automations till slowness is fixed.
  
  
• GetSimpl:
  
  Success: Italia
  Issue: Slowness
  Currently they only have platform slowness.
  Their longstanding slowness issue has been fixed by DevOps (Gautam).
  They however, still think it is the same slowness and keep reporting even minute ones.
  each out to Gautam directly if they report slowness.
  POC:Rohan
  
  We have a dummy sales user in their account for checking slowness issues.
  I have specified the credentials to Shruti.
  
  
• Practo:
  
  KT to be given by Anwar.
  
  
• Kotak:
  
  Success: Nishit
  They are not yet live and report mostly training issues because the onboarding is not yet complete.