---
title: Customized Click to call error in Lead page
description: "Description of the request raised by client:- Client requested that they need the specific error to be shown in Lead page instead of \"Error in initiating the call\" while making cick to call. Action to be taken:- Raise a dev ticket and request to ..."
url: "https://supportb.kinsta.cloud/docs/customized-click-to-call-error/"
updated: "2023-09-28"
category: Knowlarity Issues
---

# Customized Click to call error in Lead page

**Description of the request raised by client:-** Client requested that they need the specific error to be shown in Lead page instead of "Error in initiating the call" while making cick to call.
**Action to be taken:-** Raise a dev ticket and request to enable "display click2call error setting" . Post enabling the setting the specific error will be posted based on the response that we receive inthe C2C log response from the provider end.

**Please note:-** After enabling the setting it will take 24 hours to reflect in their accounts.