Issue: Error while uploading the CSV file in Mavis.
Cause: The error occurred because your CSV file is encoded in ISO-8859-1 (Latin-1), but Leadsquared’s import likely expects UTF-8.
Solution:
You need to convert the file to UTF-8 encoding. Here are some ways:
Option 1: Using Excel / LibreOffice
Open the CSV in Excel or LibreOffice.
Choose Save As.
Select CSV UTF-8 (Comma delimited) (.csv).
Save the file and re-upload.
