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call status mapping for custom status

< 1 min read

recently we have released a feature to enhance the call status mapping This feature will help to map additional Provider status codes with internal LSQ status code.

So, they can map a custom provider status code to our internal LSQ status code based on their requirement. Example: They can map to ‘Not Answered’ or any other LSQ status codes which are currently there hence the logs won’t fail with a custom status 

“Call Status Mapping”

 


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