---
title: call status mapping for custom status
description: recently we have released a feature to enhance the call status mapping This feature will help to map additional Provider status codes with internal LSQ status code. So, they can map a custom provider status code to our internal LSQ status code based ...
url: "https://supportb.kinsta.cloud/docs/call-status-mapping/"
updated: "2024-12-17"
category: Knowlarity Issues
---

# call status mapping for custom status

recently we have released a feature to enhance the call status mapping This feature will help to map additional Provider status codes with internal LSQ status code.

So, they can map a custom provider status code to our internal LSQ status code based on their requirement. Example: They can map to 'Not Answered' or any other LSQ status codes which are currently there hence the logs won't fail with a custom status 

“Call Status Mapping”

 

![](https://desk.zoho.in/api/v1/threads/24894000594997418/inlineImages/edbsn146a9130df4b08699563b70e97035c28692a350fadd41dbcdf59034eb01773ebfe36546a025946f59ed8571c9790fee8c5c762fda3534e56110fe18894d0843198c31f503f0850ac59c70cf07f403d16?et=194074aa6c8&ha=f2faf936aebf7833986682f43c05cd17d18776ff7b503b4f1131949f511fd07f&f=1.png)