Issue:
There will be error thrown “Error in Action Trigger” in the Zoom Webinar card
of the automation. PFB the screenshot
Root cause: This happens when the Zoom Account or Zoom Webinar Account is disconnected at the connector level
Solution: Kindly check the connection and connect the Zoom Accounts at the connector level and then check in a fresh manner for zoom registrations
Reason for Disconnection: The Zoom Accounts can automatically disconnect from the connector level (& causes this issue) at our end due to two below major reason:
– If there are any user profile/attribute changes done at the Zoom account. Post changes/updates, this scenario is observed (needs to be checked with Client)
– If the there is any issue at the Zoom’s End and where the OAuth Tokens get invalidated resulting in disconnection of account at our end (needs to be verified by DEV POC – Anil)
Root cause: This happens when the Zoom Account or Zoom Webinar Account is disconnected at the connector level
Solution: Kindly check the connection and connect the Zoom Accounts at the connector level and then check in a fresh manner for zoom registrations
Reason for Disconnection: The Zoom Accounts can automatically disconnect from the connector level (& causes this issue) at our end due to two below major reason:
– If there are any user profile/attribute changes done at the Zoom account. Post changes/updates, this scenario is observed (needs to be checked with Client)
– If the there is any issue at the Zoom’s End and where the OAuth Tokens get invalidated resulting in disconnection of account at our end (needs to be verified by DEV POC – Anil)
