---
title: Error in Zoom Webinar Card
description: "Issue: There will be error thrown “Error in Action Trigger” in the Zoom Webinar card of the automation. PFB the screenshot Root cause: This happens when the Zoom Account or Zoom Webinar Account is disconnected at the connector level Solution: Kindly ..."
url: "https://supportb.kinsta.cloud/docs/error-in-zoom-webinar-card/"
updated: "2023-10-27"
category: "Ace & Goals"
---

# Error in Zoom Webinar Card

**Issue:** There will be error thrown “Error in Action Trigger” in the Zoom Webinar card of the automation. PFB the screenshot

![](https://desk.zoho.in/support/ImageDisplay?downloadType=uploadedFile&fileName=1694586316557.png&blockId=edbsncdce2f51fcac8cf69d66a468c214f70921d9b975bc85a063f5c310401a85aa88&zgId=edbsnb94eea216c2b0d7d218bf29c6a0d6f91&mode=view)

 **Root cause:** This happens when the Zoom Account or Zoom Webinar Account is disconnected at the connector level

![](https://desk.zoho.in/galleryDocuments/edbsn590a400a16613f2602703cf4063f9add7f86e4a939493cfee2246746b20bd62ba295b5350b9a163d22076c2500efca4fcd837eef56ad96dadaac780914b4cde4)

**Solution**: Kindly check the connection and connect the Zoom Accounts at the connector level and then check in a fresh manner for zoom registrations

**Reason for Disconnection: **The Zoom Accounts can automatically disconnect from the connector level (& causes this issue) at our end due to two below major reason:

- If there are any user profile/attribute changes done at the Zoom account. Post changes/updates, this scenario is observed (*needs to be checked with Client*)
- If the there is any issue at the Zoom’s End and where the OAuth Tokens get invalidated resulting in disconnection of account at our end (*needs to be verified by DEV POC - Anil*)