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Time discrepancy in lead export

< 1 min read

This is with reference to ticket number 95364 ( MIS INDIA )


Issue:

When executing the EXPORT LEADS action in Manage leads, the times of Lead creation and other actions change


 Eg – In Leadsquared shows date/ time lead created 09-04-18 5:44 pm. In excel exported, time created is 09-04-18 12:14 pm.


Reason:

The time zone that has been defined in the user account shall be reflected in LeadSquared.
Yet while exporting data, it gets converted to UTC format and thus has a 5:30 hours difference.
Thus there is a need to manually add the time phase to obtain the actual time.


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