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Automation not trigger on owner/Lead update

< 1 min read

Hi Team,

You may encounter an issue where Automation has not triggered on Lead update, where the field will be owner update. 

Idea
Reason

To Debug this please check the owner update is done by which card/method. If Owner has been updated by “Lead distribute card” then another automation will not consider this action as a Lead Update action and any associated automation will not trigger.

Thanks,
Akash

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