|
Topic |
Description
|
|
KB
Creation Date |
31st
Mar 2025
|
|
Account Name & list of all ORGIDs |
Canara HSBC Life Insurance (CHL) – 75069
|
|
Customer
point of contact Phone and Email |
Nitin Chandorkar, RamKrushna Das
|
|
Customer business type
(Example: Education, Fintech, insurance etc) |
Banking Fintech
|
|
Account
hosted on dedicated infrastructure (managed by LS OR customer) |
LSQ Infra
|
|
TAM Engineer Phone & Email |
Kiran Jadhav (kiran.jadhav@leadsquared.com)
|
|
KAM
– Phone and Email |
|
| Director – Nitin Aneja: nitin.aneja@leadsquared.com | |
| BU head – Ashish Kumar: ashish.nijhawan@leadsquared.com | |
|
PS – Phone and Email |
|
|
Are
we sending (MSR)month Support Stats / quarterly report to customer? |
NA
|
|
Cadence call occurrence day? |
Every Tue and Thurs – 5PM
|
|
Core
features used by customer |
Forms, Lapps, ULC, UTC,
Automation
|
|
List of third-party integrations in
customer accounts. |
Insure integration is done for pushing the
data to third party
|
|
List
of custom implementations in customer accounts. |
Insure integration
|
|
Top 5 issues/queries we receive from this
TAM account. (With or without Ticket id optional) |
Login
issue, OTP is not received, LSQ mobile app bank branch is not showing,
Attendance marking issue
|
|
Updated on March 31, 2025 |
Account Information – Canara HSBC 75069
< 1 min read
