Miscellaneous Issues irrespective of LAPP
•MxInactiveUserException – This error occurs in case there is issue with access key and secret key used in LAPP. Just cross verify the keys.
Sometimes, client deactivates the user, so you can check first whose keys are getting used and verify if that specific user is active or not in Reports.
•Code level Errors (like undefined , cannot read properties of null) – You need to check if all mandatory fields needed for CIBIL or Finnone or whatever the LAPP is related to are getting passed to LAPP.
- Phone number as null in CIBIL Report Generation -HFC Lapp.
- ‘InputValReasonCodes’ not receiving from CIBIL in these specific cases.
•MXInvalidAccessDetailsException – Access Key/Secret Key is incorrect, just verify it. You can use “Authenticate a User” LSQ API to verify.
•Runtime.ExitError – This error is related to Memory Issue in the LAPP. So connect with LAPP Team.
