Issue:
A form was deployed on 2 different processes. One, on a new lead creation and the second one, on the lead details page. A field on lead creation(first process) was editable and a value could be entered on that field. The same field on the second process, gave an access denied error.
Screenshots:
The field (Applying for UG or PG) is editable in the first process (New Lead Creation).
The same field (Applying for UG or PG) is not editable in the second process (Lead Details page).
Observation:
The lead field ‘Applying for UG or PG’ had Lock After Create setting enabled for it. Lock After Create means that the field cannot be editable once the value for the field is created (data filled for the field). Once the data is filled for the first time from the first process (new lead creation) the lead field won’t be editable in the second process.
Resolution:
Disable Lock after Create for the field and this will resolve the issue.
Thanks and Regards,
Purab Saxena
