Issue: The user is getting below “I’m not a Robot” login check, even though the user is already logged in successfully many times. Ideally as per the expected behaviour once a user is logged in successfully by checking that robot check, the next time the user shall not get the below check.
Root Cause: This happened because the user tried logging in before his email id is changed (or) before user is created. This invalid count didn’t got cleared after user actually created.
Solution: Its already in DEV pipeline to be fixed by November. As of now, it needs to be reported to Engineering Team for current resolution as it is resolved at the Backend
Root Cause: This happened because the user tried logging in before his email id is changed (or) before user is created. This invalid count didn’t got cleared after user actually created.
Solution: Its already in DEV pipeline to be fixed by November. As of now, it needs to be reported to Engineering Team for current resolution as it is resolved at the Backend
