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Minimum Requirements for LeadSquared Mobile Application

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LeadSquared Mobile Application: Minimum Requirements

Hi, LeadSquared Support!

The purpose of this article is to give agents a more detailed and insightful background on the minimum essential requirements of a handset mobile device to run the LeadSquared Mobile App. 

You will often encounter cases where a user is unable to install or utilize the application because the OS version of the phone is not sufficient for our mobile app. In such cases, we can help customers by letting them know the exact specifications required, which are fairly minimal. 


The Help Article in this regard was redundant for a while, observing which we reached out to the Technical Writing Team to get this rectified. 
Kindly refer below for a comprehensive insight into the device and network requirements the LeadSquared Mobile App requires to function successfully. 

Supported Operating Systems and Versions #

Mobile Devices #

Customers can use the LeadSquared mobile app on any device that meets the supported operating systems versions and requirements. Listed below are the mobile devices used by us for automated and manual testing on the iOS and Android mobile app. Please note that LeadSquared cannot guarantee the app performance on untested devices or those with manufacturer-specific customizations. The LeadSquared mobile app supports portrait orientation only on phones.

Tested Android Devices

  • Pixel 6a
  • Samsung Galaxy S21
  • Samsung Galaxy S20
  • Samsung Galaxy S10
  • Samsung Galaxy S22
  • Samsung Galaxy A50
  • Samsung Galaxy A51
  • Samsung Galaxy S9
  • Samsung Galaxy S8
  • Samsung Galaxy S7
  • MI A3
  • MI A2
  • Redmi 5
  • Nord CE 2 Lite 5G
  • Moto G 82

Tested iOS Devices

  • iPhone 14 Pro Max
  • iPhone 14
  • iPhone 12 Pro
  • iPhone 12 Mini
  • iPhone 11 Pro
  • iPhone 11
  • iPhone X
  • iPhone Plus
  • iPhone 7
  • iPhone SE 2 Gen
  • iPhone 15 / 15 Pro / Pro Max

Network #

To communicate using the mobile app, you need a stable cellular or Wi-Fi network connection. For cellular connections, at least a 3G network is required. We recommend using LTE, 5G or Wi-Fi for the best performance.

Mobile App Updates #

LeadSquared mobile app feature updates are available to customers whose devices meet the current minimum platform requirements. Updates are released regularly. The timeframe for releasing a new major version may vary and can be affected by factors outside of Leadsquared’s control, such as new requirements from Apple or Google, or changes to the iOS or Android operating systems.

Customers can update the mobile app from the App Store or Google Play as long as their mobile devices meet LeadSquared’s current minimum mobile operating system requirements. If a device is running an older operating system, updated versions of the LeadSquared mobile app won’t appear in the App Store or Google Play.

To navigate to the new Help Article published by our Tech Writing Team when we brought the redundant older article to their notice, kindly access the following link: https://help.leadsquared.com/minimum-requirements-for-leadsquared-mobile-app/
Hope this has been helpful. Please reach out in case of any queries or clarifications 🙂

Thanking you, 
Aditya Choudhury

Product Support Engineer 


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