Query: A concern was raised by the client wherein they want to mask the customer number that is present while sending an SMS to a lead from the Actions button. .
Business impact because of this: Data Leakage from the system, client has requested the phone number to be masked from every screen in the system. This is the only screen where the no. is still visible, which is causing a lot of data leak and the client was expecting that if they move from the older send SMS feature/connector to the new Send Text connector, then the number will be masked.
PFB the screenshot attached:
Solution: A patch was released on the 12th October wherein Phone number would be masked from the Send Text popup and the SMS Sent Activity based on permission template wherein the phone number would be hidden from the users who does not have the access to the lead but this will be visible to all the admin present in the account.
Business impact because of this: Data Leakage from the system, client has requested the phone number to be masked from every screen in the system. This is the only screen where the no. is still visible, which is causing a lot of data leak and the client was expecting that if they move from the older send SMS feature/connector to the new Send Text connector, then the number will be masked.
PFB the screenshot attached:
Solution: A patch was released on the 12th October wherein Phone number would be masked from the Send Text popup and the SMS Sent Activity based on permission template wherein the phone number would be hidden from the users who does not have the access to the lead but this will be visible to all the admin present in the account.
