Issue:
When trying to submit the form, the user is getting the error where opportunity is not getting created and activity on opportunity is not getting posted.
Error:
“Contacts created successfully. Failed to create opportunity, failed to create 1 activity”.
When trying to submit the form, the user is getting the error where opportunity is not getting created and activity on opportunity is not getting posted.
Error:
“Contacts created successfully. Failed to create opportunity, failed to create 1 activity”.
Resolution:
In case the user is getting above error , kindly check the below pointers for initial investigation:
1. Reproducible through user credentials.
2. User has the permission to edit the opportunity fields present in the form.
If both cases are true then we can open the inspect element and go to the Network tab and when submitting the form , check the Save request : Response and we will get the Reason for failure.
In case the error is “Duplicate field Name : Owner is not allowed”, kindly check if there’s a sub-form integrated with the primary form which contains the owner field.
Please note that the opportunity owner field should only exist in either primary form or the sub-form integrated. If it’s present in both the forms then it will throw the above error.
