Query: Customer raised a concern that Automation exit condition is not working on the Wait card.
For example: When the automation gets triggered and the exit condition is satisfied by the Lead, the lead will not exit on the trigger card, it will exit after the Wait card.
Explanation: This is an expected behaviour of the system, when a wait card is placed between the trigger cards i.e: ‘New Activity. and action card (i.e: lead update, Activity update, etc). This happens because the exit condition is evaluated on action cards and ‘Wait’ card is not an action card hence the exit condition will be completed after the wait card is completed and the Automation reaches an action card.
