Table of Contents
Issue: Duplicate Opportunities were getting created even though “Duplicate Detected Activity” was posted
Root cause: Inefficient functioning of the Duplication Engine when processing bulk opportunities caused the issue.
Solution: By enabling a backend setting, the discrepancy in the functioning of the Duplicate Engine (Dedup rule) will be prevented especially for the scenarios where the bulk requests are coming in mili seconds and creating a high count to be processed by the duplicate engine.
Setting Name: ShouldSynchronizeOppCaptureV2API
Setting Use: This setting will process the opportunity creation requests in a synchronous manner, especially where the requests at the duplication engine will also be processed even for such milli seconds scenarios.
How to enable it?
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To enable this setting please raise a dev ticket and assign it to Developer Poc handling opportunity module.
Note: The above setting is not enabled by default and it needs to be enabled only as per certain use cases and scenarios of requests count being observed.
