---
title: Widget Form Not Visible on Mobile Device
description: "Problem Statement: The client reported an issue with a landing page where the LeadSquared widget was embedded and configured externally to display a LeadSquared form. Observed behavior: On desktop devices, the widget and form were functioning ..."
url: "https://supportb.kinsta.cloud/docs/widget-form-not-visible-on-mobile-device/"
updated: "2026-02-15"
category: Mobile Application
---

# Widget Form Not Visible on Mobile Device

### **Problem Statement:**

The client reported an issue with a landing page where the **LeadSquared widget** was embedded and configured externally to display a **LeadSquared form**.

Observed behavior:

- On **desktop devices**, the widget and form were functioning correctly.
- The form was fully visible and operational.
- However, on **mobile devices**, only the widget container was visible.
- The form inside the widget was not loading or displaying.
  ### **Root Cause:**
  Upon discussion with the development team, it was identified that:
  - The LeadSquared widget functions as an **iFrame module**.
  - The form configured externally was also embedded using another **iFrame**.
  - This resulted in a **nested iFrame (iFrame inside another iFrame)** structure.
  - Nested iFrames may not render properly on certain mobile browsers due to security and rendering restrictions.
    ### **Solution:**
    - It was confirmed that nested iFrames are not supported in this use case.
    - The integration needs to be modified to avoid embedding an additional iFrame inside the LeadSquared widget.
    - Recommended corrective actions:
      - Embed the form directly without using another iFrame.
      - Reconfigure the landing page to ensure only a single iFrame layer is used.