---
title: User field mail merge in call disposition URL in UTC
description: ">Issue: User field mail merge is not working in call disposition URL even if set in the URL. >Explanation: User field mail merge in call disposition URL is not yet supported for all accounts, same can be enabled by reaching out to Sampat if needed. ..."
url: "https://supportb.kinsta.cloud/docs/user-field-mail/"
updated: "2023-11-03"
category: Telephony Connectors
---

# User field mail merge in call disposition URL in UTC

**>Issue:** User field mail merge is not working in call disposition URL even if set in the URL. 
**>Explanation:** User field mail merge in call disposition URL is not yet supported for all accounts, same can be enabled by reaching out to Sampat if needed.

![](https://static.zohocdn.com/zoho-desk-editor/static/images/info.png)Note: This feature will be rolled out for all tenants in the release of 21st Nov 2023.

![](https://desk.zoho.in/galleryDocuments/edbsn2fdc1e4b5975b3011ea1a8ebc5375dfb7ada28c46a39ba6acaf00f4428f11b1e98ff4fe959f483160fc7c9ec132462e58b3fcf2856dba4cde9a9fe110085562f)