---
title: Account Information – Teachmint
description: "Topic Description KB Creation Date 2nd Jan 2024 Account Name & list of all ORGIDs Teachmint(55638, 57571) Customer point of contact Phone and Email Abhishek Bansak(abhishek.bansal1@teachmint.com) Prateek Sen(prateek.sen@teachmint.com) Customer ..."
url: "https://supportb.kinsta.cloud/docs/teac/"
updated: "2024-01-02"
category: Teachmint
---

# Account Information – Teachmint

| **Topic** | **Description** |
| --- | --- |
| KB Creation Date |  2nd Jan 2024 |
| Account Name & list of all ORGIDs |  Teachmint(55638, 57571) |
| Customer point of contact Phone and Email |  Abhishek Bansak([abhishek.bansal1@teachmint.com](mailto:abhishek.bansal1@teachmint.com)) Prateek Sen(prateek.sen@teachmint.com) |
| Customer business type (Example: Education, Fintech, insurance etc) |  Ed-Tech |
| Account hosted on dedicated infrastructure (managed by LS OR customer) |  Managed by LS |
| TAM Engineer Phone & Email |  Sriram Ravi([sriram.ravi@leadsquared.com](mailto:sriram.ravi@leadsquared.com)),9489725703 |
| LS KAM - Phone and Email |  Mehak Chaudhry(mehak.chaudhry@leadsquared.com),9815871743 |
| LS PS - Phone and Email |  Kishore Kumar([kishore.kumar@leadsquared.com](mailto:kishore.kumar@leadsquared.com)),9886314615 |
| Are we sending (MSR)month Support Stats / quarterly report to customer? |  No |
| Cadence call occurrence day? |  NA |
| Core features used by customer |  Automation, API, FB lead ads, Whatsapp |
| List of third-party integrations in customer accounts. |  Telephony Integration for C2C |
| List of custom implementations in customer accounts. |  LAPPS |
| Top 5 issues/queries we receive from this TAM account. (With or without Ticket id optional) |  1. Automation Generic Queries 2. Notify Card Issues. 3. FB lead ad issues 4. API related issues. 5. LAPP related issues |
| Additional Note |  KT recording Link: [https://myleadsquared-my.sharepoint.com/:v:/g/personal/sriram_ravi_leadsquared_com/EZch9iFazTtIpkgHnzopxnoBNq35LLOPQDXIhtZVnBRCEQ](https://myleadsquared-my.sharepoint.com/:v:/g/personal/sriram_ravi_leadsquared_com/EZch9iFazTtIpkgHnzopxnoBNq35LLOPQDXIhtZVnBRCEQ) |