---
title: SMS FAQ
description: "Question - Bulk SMS was not being sent Answer - This was happening because the SMS connector configured in the account was the Pragati Infocom connector and Pragati Infocom connector doesn’t support Bulk SMS due to Provider limitations."
url: "https://supportb.kinsta.cloud/docs/sms-faq/"
updated: "2024-01-25"
category: SMS FAQ
---

# SMS FAQ

**Question**- Bulk SMS was not being sent
**Answer** - This was happening because the SMS connector configured in the account was the Pragati Infocom connector and  **Pragati Infocom connector doesn’t support Bulk SMS due to Provider limitations.**