---
title: "SMS campaign failure (Provider- Value First)"
description: "Issue Description:- While sending SMS in bulk (say around 3.5 lakh leads) the SMS id succesfully sent for first one lakh lead and for the rest the below error is shown in the reports. Cause for the issue:- The error occured because the provider's API ..."
url: "https://supportb.kinsta.cloud/docs/sms-campaign-failure-provider-value-first/"
updated: "2023-09-27"
category: SMS related queries
---

# SMS campaign failure (Provider- Value First)

**Issue Description:-** While sending SMS in bulk (say around 3.5 lakh leads) the SMS id succesfully sent for first one lakh lead and for the rest the below error is shown in the reports.

![](https://desk.zoho.in/galleryDocuments/edbsne84229841d5f0d8e077b62c8b118091bfdac823c2d99154705fa9344b00dd26755e6c1a0bf63ba69fa14bf33e2c96e08307ba7502c2b79816b9b2f5ec0679486)

![](https://desk.zoho.in/galleryDocuments/edbsne84229841d5f0d8e077b62c8b118091bbc6eabecd683becf5f1937907bfa7f6d77e0dfbc744809e778e3c03ef65f3ca7932ad42486fb37936a181268b47b4f66)

**Cause for the issue:-** The error occured because the provider's API is not able to handle the file size (which is 32.7 MB) that we sent during the campaign.

**Action to be taken:-** Provider can increase the limit to accept our file size at their end. You can check once with [piyush.k@leadsquared.com](mailto:piyush.k@leadsquared.com) internally and loop [ravi.rastogi@vfirst.com](mailto:ravi.rastogi@vfirst.com) , [ajith.r@spritle.com](mailto:ajith.r@spritle.com) , [support@vfirst.com](mailto:support@vfirst.com) in the mail thread as they can assist on the same.