---
title: ReCAPTCHA Issue
description: "Problem Statements ReCAPTCHA is not coming while logging in. Resolution Managing the QUIC Protocol | Zscaler Request you to please reach out to your ADFS Team or your IT Team to get this issue rectified. (IT Servicedesk (Outsourced - Wipro-IT) ..."
url: "https://supportb.kinsta.cloud/docs/recaptcha-issue/"
updated: "2024-12-31"
category: Aditya Birla
---

# ReCAPTCHA Issue

**Problem Statements**

1. ReCAPTCHA is not coming while logging in.
2. ![](https://desk.zoho.in/galleryDocuments/edbsn7442e73745de15d7ec128318f6c5d08d269b66d9f074b1cb9f6206af1b9af60c2e4672e836f015a03a6136aa95ac8430e11916ef52589c99e551a02c8835e79c)
3. ![](https://desk.zoho.in/galleryDocuments/edbsn7442e73745de15d7ec128318f6c5d08d8fc5cd2d1b84ab52d269e2a9ec7f60dd20a2a6c010bbd791f8d0c61b7f1f4dd6847f629dc4816ee4cee0a66492f040e6)
4. ![](https://desk.zoho.in/galleryDocuments/edbsn7442e73745de15d7ec128318f6c5d08d6d847fc6343ec14d60d74a2d1f774de0ff53d7948d9ecfc4b05dbf83c85067b34551fdf1a464f889178bc5885602f881)
5. ![](https://desk.zoho.in/galleryDocuments/edbsn7442e73745de15d7ec128318f6c5d08d118564cec2722459e56a33bdbee1fcef3cdf5afcc402e38ee8d4c379b7736200e2507edf60b3db4cd6a6b101353bdb69)
6. ![](https://desk.zoho.in/galleryDocuments/edbsn7442e73745de15d7ec128318f6c5d08dff13214d2d21f552347418c6725764950d7bd8ae75d2b7e2078ca55857050fbe3a3c4b3a8e1b5c9c3e8bff1541a7867a)
7. ![](https://desk.zoho.in/galleryDocuments/edbsn7442e73745de15d7ec128318f6c5d08da73e5a03ff319fea6482bb7abee31a401ed058758b40a8f8f5176e356413f74a2307e393f32b563c690218bc1f239695)
8. ![](https://desk.zoho.in/galleryDocuments/edbsn7442e73745de15d7ec128318f6c5d08daa61e17b90714856566697fd5776814e5048eafdddc45d5f2ed182f8a71faa36a99d0d3f670cb45804da695b3196f41b)

**Resolution**

1. [Managing the QUIC Protocol | Zscaler](https://help.zscaler.com/zia/managing-quic-protocol)
    ![](https://desk.zoho.in/galleryDocuments/edbsn7442e73745de15d7ec128318f6c5d08da60b289beb4eb1037a0b2543885beb436057528e2405fc2816f9b555fa9a8f7aae4803f21f3ddb45efe3c30fd9dec7bd)
2. Request you to please reach out to your ADFS Team or your IT Team to get this issue rectified. (IT Servicedesk (Outsourced - Wipro-IT) [it.servicedesk@adityabirlacapital.com](mailto:it.servicedesk@adityabirlacapital.com), IT Access [IT.Access@adityabirlacapital.com](mailto:IT.Access@adityabirlacapital.com), BSLI App Support [BSLIAppSupport@adityabirlacapital.com](mailto:BSLIAppSupport@adityabirlacapital.com)).
3. You can reach out to Mahesh Sawant [mahesh.sawant1@adityabirlacapital.com](mailto:mahesh.sawant1@adityabirlacapital.com) as well.
4. ![](https://desk.zoho.in/galleryDocuments/edbsn7442e73745de15d7ec128318f6c5d08db884d089b3e9ac89ab2d7a255b2276054d29c7e8ce12996f4d45f1995aaa08c1b2c6056b5fa4166ac64d9b53116beaf7)
5. ![](https://desk.zoho.in/galleryDocuments/edbsn7442e73745de15d7ec128318f6c5d08de544ffb69ee9d0fbae44f0e9b67b509cf70fc44a07a030e531bb4f53d02d523a423e43a1c5b9693f93270ba38cd4c87f)