---
title: Razorpay payment update Activity case study
description: Hello Team, There is a case with me where the razorpay activities are getting updated again and again instead of creating a new activity. Below is the way how you can sort this case. Here the case is there are few Razorpay activities created on 10th ...
url: "https://supportb.kinsta.cloud/docs/razorpay-payment-up/"
updated: "2023-10-25"
category: "Apps: Payment Gateway"
---

# Razorpay payment update Activity case study

Hello Team,

There is a case with me where the razorpay activities are getting updated again and again instead of creating a new activity.

**Below is the way how you can sort this case.**
Here the case is there are few Razorpay activities created on 10th October 11:46 AM.

**PFB :**

![](https://desk.zoho.in/api/v1/threads/24894000352378501/inlineImages/edbsneac29e31c992fd5bcc4524c4b5f8424da648978e178ace34273702b1cfcf2e455ceb4112b924bdd753874fef4ee9d8951f8e2a67a562ba3bac3362a1dcee42946268a4fd5aff87b87f1697850858752a?et=18b9b3b715b&ha=f76758bcdb96be612ad1a79ef198f31328e7a2b6009c92634863a6b7bf309ffe&f=1.png)

![](https://desk.zoho.in/api/v1/threads/24894000352378501/inlineImages/edbsneac29e31c992fd5bcc4524c4b5f8424da648978e178ace34273702b1cfcf2e455ceb4112b924bdd753874fef4ee9d895cc57649284b91486be0eb9f6f7cc2945fc21b4c7e33685ef072d2fc5f2e9decb?et=18b9b3b7160&ha=fdb8ea8948d1c692281e74c996342578a9ea7b306114e6a7ce59971bb792b08c&f=2.png)

![](https://desk.zoho.in/api/v1/threads/24894000352378501/inlineImages/edbsneac29e31c992fd5bcc4524c4b5f8424da648978e178ace34273702b1cfcf2e455ceb4112b924bdd753874fef4ee9d895334ca5b2a6978c3597d8fa69393591945427fbc8798d4ae79dd1189e5f4a18f1?et=18b9b3b7161&ha=b598116b23432aa4b1c1aa57d362406aa5632d67bfa2593ffe965445a9b7559a&f=3.png)

![](https://desk.zoho.in/api/v1/threads/24894000352378501/inlineImages/edbsneac29e31c992fd5bcc4524c4b5f8424da648978e178ace34273702b1cfcf2e455ceb4112b924bdd753874fef4ee9d895052439be4baf7e596707ee796b140cfc9a5d7adccf06ce95a9b2a1a68e6f241a?et=18b9b3b7161&ha=301cf53aea1a52d6ba09cede846e222ddb3ec09bc56ff46203aefa8ed4296964&f=4.png)

But here on 12th october on 4:53 PM they have sent the logs with the same activity ID.

Hence, the data which is present for the activity which was posted on 10th october 11:46 AM got updated instead of creating a new activity.

**ex** : for the field named " Amount ( Paisa ) " from 200 to 100. 

**PFB :**
![](https://desk.zoho.in/api/v1/threads/24894000352378501/inlineImages/edbsneac29e31c992fd5bcc4524c4b5f8424da648978e178ace34273702b1cfcf2e455ceb4112b924bdd753874fef4ee9d895a213c4ac3b09625fb3b8d17698618eed5f96efda55372b41749629e236c2007d?et=18b9b3b715f&ha=b2eda92a890eae153aa560facba052bd6b1e09707963b025c26fc8900b41de50&f=5.png)

![](https://desk.zoho.in/api/v1/threads/24894000352378501/inlineImages/edbsneac29e31c992fd5bcc4524c4b5f8424da648978e178ace34273702b1cfcf2e455ceb4112b924bdd753874fef4ee9d8954970403e1544a4d3ddce98c3a1307403f148db367b4f2126e668c40ad0f17f45?et=18b9b3b715c&ha=cc2761c205a271e5da6ed7f02f48b9efacc76b90ced63dc9fb7bde16055d6c0b&f=6.png)

![](https://desk.zoho.in/api/v1/threads/24894000352378501/inlineImages/edbsneac29e31c992fd5bcc4524c4b5f8424da648978e178ace34273702b1cfcf2e455ceb4112b924bdd753874fef4ee9d89519ce2c23970596bec3d39f374d91d3b883c43e4ff748cc7ab4f14d8036c28079?et=18b9b3b7159&ha=c66584209b8dd3df579a6c03dbb7b867fc8d136230c797a9656d71e0bfe8eaa0&f=7.png)

But the activity modified log was not present in the activity history because the " Log activity changes " option was not enabled for this activity.
![](https://desk.zoho.in/api/v1/threads/24894000352378501/inlineImages/edbsneac29e31c992fd5bcc4524c4b5f8424da648978e178ace34273702b1cfcf2e455ceb4112b924bdd753874fef4ee9d895755580036bfe8db24689e8f2346456c55c75b4f99b34544446cca0b100fa4a3b?et=18b9b3b715b&ha=cd4da92f182ae2a16d5fde9ee27e815ae7b6782260cea598bd9f5285f9186690&f=8.png)

Even if we check mark the above option still the issue will be there.
There are 2 ways you can avoid updating the ' Razorpay payment ' activity as your use case is to create a new activity every time.

1. Please ask the Razorpay team to push the new activity IDs every time they push us the logs for the " Razorpay notification " connector.
2. In the " Razorpay notification " connector configuration for the activity entity you can select the " Create only new records " option.