---
title: Website Widgets View Page Issue
description: "Scenario: User has reported when they were trying to access Website Widgets webpage it was giving an error even if the configuration showing as expected. Root cause: It was due to sync in the modified form used in the Website Widgets configuration. ..."
url: "https://supportb.kinsta.cloud/docs/portal-view-page-issue/"
updated: "2025-06-25"
category: "FAQ: Widgets"
---

# Website Widgets View Page Issue

Scenario: User has reported when they were trying to access Website Widgets webpage it was giving an error even if the configuration showing as expected.
Root cause:

It was due to sync in the modified form used in the Website Widgets configuration.

![WhatsApp Image 2025-06-21 at 15.55.33.jpeg](https://desk.zoho.in/api/v1/threads/24894000672605061/inlineImages/edbsn9606b642e99c4da0cb8f7a5ffe436965043ef6175e6e498766556b3bfb48f6c473dbc6388452752f1d9969a2dd5adc746d9950e514dfb9016d72075fe73ba0792c85624d0b26e3f83a91c913fa542422?et=197dae8bb53&ha=d06e92a9e60c85fdeaf7060fa8a088219e17001347dff28dec8c5fb1d682a712&f=1.jpg)
Solution:
1. We re-published the Website Widgets to live environment, after publishing the last used form has been removed from the form configuration.

2. We suggested customer to re-add the form and re-publish it again to fix this.
![](https://desk.zoho.in/api/v1/threads/24894000671060798/inlineImages/edbsn676d64eae9f575fc05abe49eebc4e1162aef7bcdc442aee62bac001983c186f130c70e7288c7e2b4be4bf084312362eb6a3f264bba496016a24a1032e6292622d23ac65990ddc73f17011bab111690b6?et=197db03c709&ha=5e7b3f95f8e872ed61e4edaa5fa068d0d487a05579b0f548349d72f80f6b1413&f=2.png)