---
title: "The pop-up form is showing the Opportunity field instead of the Lead field."
description: "Scenario: User has reported that placing while getting a pop up it was showing opportunity filed instead of the lead filed. Root cause: This is a product behavior if the opportunity module is enabled. Solution: You can reset the \" Configure Agent ..."
url: "https://supportb.kinsta.cloud/docs/pop-up-form/"
updated: "2025-06-25"
category: Telephony Connectors
---

# The pop-up form is showing the Opportunity field instead of the Lead field.

Scenario: User has reported that placing while getting a pop up it was showing opportunity filed instead of the lead filed.Root cause:

This is a product behavior if the opportunity module is enabled.
Solution:
You can reset the " Configure Agent Popup Grid " setting and disable opportunity grid.

![](https://desk.zoho.in/galleryDocuments/edbsnf9349d1bef95822f0fefe3dcf8bf8b6012afedcd82b26d00e706f846412917493637880c9f4024d7556c8f17b26a6c3e0302df6a1de7c16e53bde8f6088f3aaf)![](https://desk.zoho.in/galleryDocuments/edbsnf9349d1bef95822f0fefe3dcf8bf8b601323e7c1a7459f1001e705fce0339d1ade81b6f4e201a1e1fcae5f3c814000722c8fa61458d39936777346d60e6c94f5)