---
title: Password Reset Issue
description: Problem Statements Need to reset the password. Need to change the password. Not able to reset the password. Old password not working. Resolution Please note that your ADFS Team / your IT Team maintains your account Passwords. If you want to reset or ...
url: "https://supportb.kinsta.cloud/docs/password-reset-issue/"
updated: "2024-12-31"
category: Aditya Birla
---

# Password Reset Issue

**Problem Statements**

1. Need to reset the password.
2. Need to change the password.
3. Not able to reset the password.
4. Old password not working.
5. ![](https://desk.zoho.in/galleryDocuments/edbsn7442e73745de15d7ec128318f6c5d08dd4f6744414c08631721574a8bff6facef4831f103e80202392a6eec9852152b2829d7c62c8f99882d826e8c12cc7ae48)
6. ![](https://desk.zoho.in/galleryDocuments/edbsn7442e73745de15d7ec128318f6c5d08d7bf73a3efd23866147573ef77ee4878b04a54a7ed4f9592efcfa9eb3414365aaafb9492b4df8b53ca3207bcc9282ef5a)
7. ![](https://desk.zoho.in/galleryDocuments/edbsn7442e73745de15d7ec128318f6c5d08dead38ab21ef3fd658bc2beab48209578e66c6e6c560aa30f483580e421ef0bd584ead8a4cbf2ccd1245fadb7cafa3257)
8. ![](https://desk.zoho.in/galleryDocuments/edbsn7442e73745de15d7ec128318f6c5d08dba9de4a84a8cdc794b6a9c962dd3a5ab1014a066e606d0aed7807175ec03e28558cb0c3dd4d8db5f3b43b99a6a1109d2)
9. ![](https://desk.zoho.in/galleryDocuments/edbsn7442e73745de15d7ec128318f6c5d08d96a888d70df4fda6bf95a245f5a00c5870c6de2faef45fbf6d3f572a089b05925ff04874962b6cfe8322d5028c3dcbe3)
10. ![](https://desk.zoho.in/galleryDocuments/edbsn7442e73745de15d7ec128318f6c5d08dcabc084c9f7007a50648b267ed66e2512809a9f9449fcb01da884bdd7aec3a2e87af2eefe178ddf9af4a7ab02f844517)
11. ![](https://desk.zoho.in/galleryDocuments/edbsn7442e73745de15d7ec128318f6c5d08de1aeafa6ef6bcaaf28379930afe0f1488ad2efd33471fd300ee11ac00d7fe5d48b2d96201b330875cb1ec0c59c0eb64e)
12. ![](https://desk.zoho.in/galleryDocuments/edbsn7442e73745de15d7ec128318f6c5d08dd0cd5caf7495f77c089ce234a1d4078901ebd927779bab1b80b5f411c72dad65bb04fd43e9c91b5ccc1bcb0ebe4e992e)

**Resolution**

Please note that your ADFS Team / your IT Team maintains your account Passwords. If you want to reset or change your password, request you to please reach out to your ADFS Team or your IT Team.