---
title: Mobile Application Repeatedly Getting Locked
description: "Scenario: Users were repeatedly receiving notifications on the mobile application indicating that the app was locked. As a result, they were required to unlock the application each time by entering their mobile device PIN. RCA: One of the mobile ..."
url: "https://supportb.kinsta.cloud/docs/mobile-application-repeatedly-getting-locked/"
updated: "2026-02-08"
category: Mobile Application
---

# Mobile Application Repeatedly Getting Locked

**Scenario: **** **Users were repeatedly receiving notifications on the mobile application indicating that the app was locked. As a result, they were required to unlock the application each time by entering their mobile device PIN.
![](https://desk.zoho.in/galleryDocuments/edbsnb64d283940d72a34d31f7499ff91fa769be1fdb9b3552bf4d1da01e0ff85a6a13527d2ffe93d4a2cfdf3e560073bf6d87aeb368028adada4f8f5f08d9800d705)

**RCA:**  One of the mobile application settings was enabled "**Enforce Secure Lock**" , which was causing this. As this is not an issue, but the expected behavior. 

![](https://desk.zoho.in/galleryDocuments/edbsnb64d283940d72a34d31f7499ff91fa765b1aeaa7f3a09b3737810f52df70e503a9d4d9684d7e7327444d6ee90698958916d8a78a4a1c00d9bf0bde17593169fa)

**Solution**: As this is not an issue, but the expected behavior. We can suggest them to use the disable settings if required.