---
title: Lost status  leads getting open again
description: "Problem Statement: Leads with “Lost” status were being reopened unexpectedly because users were able to change lead status through the bulk actions feature, even when they should not have had the permission to do so. RCA: The issue occurred because ..."
url: "https://supportb.kinsta.cloud/docs/lost-leads-gettin/"
updated: "2025-12-15"
category: Account Details_Master Folder
---

# Lost status  leads getting open again