---
title: Lead page loading blank
description: Hi Team, You can face issue sometimes that everything on LSQ platform is working fine but for few leads, lead page will not be loading and a blank page will be loaded. RCA Most possible root cause for this will be email or name of the lead will must ...
url: "https://supportb.kinsta.cloud/docs/lead-page-loading-blank/"
updated: "2025-01-31"
category: Lead Details
---

# Lead page loading blank

Hi Team,

You can face issue sometimes that everything on LSQ platform is working fine but for few leads, lead page will not be loading and a blank page will be loaded.
![](https://desk.zoho.in/galleryDocuments/edbsn3d7b8d684493480443f5212237c66e25296e830b828a6491fa808ddc27527a0af983bc1c354225c93230277cfb75f61547ec5ee6500a174625a0b57829e2d79b)

![Alert](https://static.zohocdn.com/zoho-desk-editor/static/images/exclamation.png/)RCAMost possible root cause for this will be email or name of the lead will must be having some special character and it is not processed at DB. 
![](https://desk.zoho.in/galleryDocuments/edbsn3d7b8d684493480443f5212237c66e256c82c4be7dfeff87a48737b8c94cb1aa7e935006f838a616b64eed501849dab42218582839d1b12cefe63def1b429a33)

![Idea](https://static.zohocdn.com/zoho-desk-editor/static/images/lights.png/)Solution:-To solve this remove the special character and page will start loading.