---
title: Issue with tracking UTM parameters
description: "Checkpoints: 1. Tracking Script is installed Successfully and Prospect ID is generated. 2. Prospect ID and Lead ID are the same. Note: As per recent Google Chrome updates, there seems to be an issue with Tracking due to the referrer policy. It’s ..."
url: "https://supportb.kinsta.cloud/docs/issue-with-tracking-utm-parameters/"
updated: "2023-05-11"
category: Lead Tracking
---

# Issue with tracking UTM parameters

Checkpoints:
1. Tracking Script is installed Successfully and Prospect ID is generated.
2. Prospect ID and Lead ID are the same.

Note:
As per recent Google Chrome updates, there seems to be an issue with Tracking due to the referrer policy. It’s because the referrer policy would by default be: Strict-origin-when-cross-origin in the latest versions of Chrome browsers.
 
Please advise the customer to add the following Meta tag on their website to fix it. 
 
<meta name="referrer" content="no-referrer-when-downgrade"> 
 
You can refer to this: Chrome release notes:
[https://developers.google.com/web/updates/2020/07/referrer-policy-new-chrome-default](https://developers.google.com/web/updates/2020/07/referrer-policy-new-chrome-default)
OLD Referrer-Policy: Navigate to the Networks Tab>Search for the Tracker.js element
![](https://attachments.office.net/owa/Sreyoshee.amitabha%40leadsquared.com/service.svc/s/GetAttachmentThumbnail?id=AQMkADRkY2I1ZmQ4LTQ5NGUtNDEwOS05MjZhLTNkOWM1OWU4OTUyOQBGAAADZSw%2FAX%2Bxxk2xuwlwOs%2FW9wcA0VYKumrZVk%2BwX%2BwIRfDkQQAAAofnAAAA0VYKumrZVk%2BwX%2BwIRfDkQQAB22o%2BhAAAAAESABAAkIzNqcUUrkCYzZ1%2FUzoxvw%3D%3D&thumbnailType=2&token=eyJhbGciOiJSUzI1NiIsImtpZCI6IjczRkI5QkJFRjYzNjc4RDRGN0U4NEI0NDBCQUJCMTJBMzM5RDlGOTgiLCJ0eXAiOiJKV1QiLCJ4NXQiOiJjX3VidnZZMmVOVDM2RXRFQzZ1eEtqT2RuNWcifQ.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.jOotvSZvns4jRPJTn40gUL7UKtn14v0LI1VLJP_r_mCLXBl9Smx_X4lGNjDfKpNg1FpHi-P3rYOzyMGiL1mW-ouKe4jKOmJHuN78Ywe71OQtxZEAVxPSonLoLjHQCKwDpB7SxyuAO7NAyyVgisbN48brbGSZIgPZpz68Gjmo4n0IZYTXRIv75V9swkcteyD2ueld4nSa-jLdeUUD4IABr1BNHLxltkt4IslyL7Htg0XWwK4Ja2ejhRdxvrKNyghn9xqqjoUNa_RcLPQ-KRHHXaJwVYdDNzDBRa2Sf9oWFbxTUapalXfWzQgZaqaeE7mjMws_9fg0ZpaGRVei7lBH8A&X-OWA-CANARY=v1CGL79Dfk2XG39lfMX8HTAMIpFPUtsY5ija5Ay-QlGq14UocvOBIAGWqFyLRRUqCDNKAuKO5Tk.&owa=outlook.office365.com&scriptVer=20230428009.14&animation=true)

 

NEW Referrer Policy:
![](https://attachments.office.net/owa/Sreyoshee.amitabha%40leadsquared.com/service.svc/s/GetAttachmentThumbnail?id=AQMkADRkY2I1ZmQ4LTQ5NGUtNDEwOS05MjZhLTNkOWM1OWU4OTUyOQBGAAADZSw%2FAX%2Bxxk2xuwlwOs%2FW9wcA0VYKumrZVk%2BwX%2BwIRfDkQQAAAofnAAAA0VYKumrZVk%2BwX%2BwIRfDkQQAB22o%2BhAAAAAESABAA44u0y6v2I0uusUW08Jt0wg%3D%3D&thumbnailType=2&token=eyJhbGciOiJSUzI1NiIsImtpZCI6IjczRkI5QkJFRjYzNjc4RDRGN0U4NEI0NDBCQUJCMTJBMzM5RDlGOTgiLCJ0eXAiOiJKV1QiLCJ4NXQiOiJjX3VidnZZMmVOVDM2RXRFQzZ1eEtqT2RuNWcifQ.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.jOotvSZvns4jRPJTn40gUL7UKtn14v0LI1VLJP_r_mCLXBl9Smx_X4lGNjDfKpNg1FpHi-P3rYOzyMGiL1mW-ouKe4jKOmJHuN78Ywe71OQtxZEAVxPSonLoLjHQCKwDpB7SxyuAO7NAyyVgisbN48brbGSZIgPZpz68Gjmo4n0IZYTXRIv75V9swkcteyD2ueld4nSa-jLdeUUD4IABr1BNHLxltkt4IslyL7Htg0XWwK4Ja2ejhRdxvrKNyghn9xqqjoUNa_RcLPQ-KRHHXaJwVYdDNzDBRa2Sf9oWFbxTUapalXfWzQgZaqaeE7mjMws_9fg0ZpaGRVei7lBH8A&X-OWA-CANARY=v1CGL79Dfk2XG39lfMX8HTAMIpFPUtsY5ija5Ay-QlGq14UocvOBIAGWqFyLRRUqCDNKAuKO5Tk.&owa=outlook.office365.com&scriptVer=20230428009.14&animation=true)