---
title: IMAP/POP Settings
description: "This is with reference to ticket #96668 Problem: I am not able to sync my gmail account. Solution: In order to avoid this error, you shall need to enable the POP/IMAP settings in your gmail account.Please follow the steps below to do the same: ..."
url: "https://supportb.kinsta.cloud/docs/imap-pop-settings/"
updated: "2020-07-13"
category: Email Sync App
---

# IMAP/POP Settings

This is with reference to ticket #96668

**Problem:**

I am not able to sync my gmail account.

![](https://desk.zoho.in/DocsDisplay?zgId=60004478432&mode=inline&blockId=dn89w6741096e2e1d47f98189e3d80b48ca84)

**Solution:**

In order to avoid this error, you shall need to enable the POP/IMAP settings in your gmail account.Please follow the steps below to do the same:

- Navigate to settings.
  ![](https://desk.zoho.in/DocsDisplay?zgId=60004478432&mode=inline&blockId=dn89w8b5ed7fa9d2c49968d5df4f843848200)
- Enable the option marked below under the respective tab.
  ![](https://desk.zoho.in/DocsDisplay?zgId=60004478432&mode=inline&blockId=dn89wd78946f103b74901958bb6617411668a)

Hope this helped.