---
title: Account Information – Hero HFL Details
description: "Topic Description KB Creation Date 26/12/2023 Account Name & list of all ORGIDs Hero HFL 63117, 63259 Customer point of contact Phone and Email Nadeem, 8828979787 Customer business type (Example: Education, Fintech, insurance etc) Financial Services ..."
url: "https://supportb.kinsta.cloud/docs/hero-hfl-details/"
updated: "2023-12-26"
category: Hero HFL
---

# Account Information – Hero HFL Details

| Topic | **Description** |
| --- | --- |
| KB Creation Date |  26/12/2023 |
| Account Name & list of all ORGIDs |  Hero HFL 63117, 63259 |
| Customer point of contact Phone and Email |  Nadeem,  8828979787 |
| Customer business type (Example: Education, Fintech, insurance etc) |  Financial Services |
| Account hosted on dedicated infrastructure (managed by LS OR customer) |  LS |
| TAM Engineer Phone & Email | Digvijay ([digvijay.patel@leadsquared.com](mailto:digvijay.patel@leadsquared.com)) & Hardik (hardik.vashistha@leadsquared.com) |
| LS KAM - Phone and Email | 8588845246, [shefali.jindal@leadsquared.com](mailto:shefali.jindal@leadsquared.com) |
| LS PS - Phone and Email | 9582565540, [anugrah.pandya@leadsquared.com](mailto:anugrah.pandya@leadsquared.com) |
| Are we sending (MSR)month Support Stats / quarterly report to customer? |  NA |
| Cadence call occurrence day? |  No |
| Core features used by customer | Opportunity Module, Lapp, Mobile App, Mavis, CASA, Custom Tab Connectors |
| List of third-party integrations in customer accounts. | Third Pary API integration via Lapp |
| List of custom implementations in customer accounts. | Third Pary API integration via Lapp, Custom Reports |
| Top 5 issues/queries we receive from this TAM account. (With or without Ticket id optional) | 1.       LA number not generated 2.       Sales Manager/User Mapping 3.       User ID Activation 4.       Form Error on Mobile App 5.       Opportunity Import Issue |
| Additional Note |   |